• 1. Make sense of your web traffic
  • 2. Make social listening into social action
  • 3. Zero in on purchase intent
  • 4. Make conversations hassle-free
  • 5. Answer fast and honestly
  • 6. Find the most engaged buyers
  • 7. Get your sales teams on the case
  • 8. Get your customers hooked on your brand experience

Read full article: medium.com